ERAU_Air Carrier Passenger and Cargo Management

✈ Learning Objectives

Upon completion of this course, participants should understand the impact of air transport industry on the economy, the role of regulators and associations, the globalization and economic factors in air cargo, air cargo supply chain and operations, handling of special cargo, demand and supply analysis in the airline industry, airlines business models and pricing strategies, role of optimization airlines planning and operations, safety and security in air transport, and future of air transport industry.

Key topics include:

◼ Describe the impact of the air transport industry on the economy

◼ Identify the role of regulators and associations in air transport industry

◼ Understand the role of globalization in the growth of air cargo

◼ Identify the economic factors as air cargo growth drivers

◼ Identify the participants of the air cargo industry

◼ Explain the air cargo supply chain

◼ Identify different types of air cargo carriers

◼ Describe the air cargo terminal operations

◼ Explain the issues involved in managing special cargo

◼ Understand the cargo documentation process

◼ Discuss the importance of air cargo hubs

◼ Distinguish between air express, air freight, and air mail services

◼ Discuss the supply and demand analysis in the airline industry

◼ Describe different business models adopted by carriers and operators

◼ Understand airline pricing strategies

◼ Discuss the process involved and the role of optimization in planning and operations (including flight and crew scheduling,

fleet assignment, etc.)

◼ Describe the concept of customer value and airline passenger segments

◼ Explain the importance of safety and security in aviation

◼ Illustrate the environmental impacts of the air transport industry

◼ Discuss the future of air transport industry